How long does it take to get an appointment?
Generally, we have a 1-2 week waiting period for new clients. Contact our team and we can arrange for our earliest appointment possible.
What is your cancellation policy?
Your appointment time is reserved specifically for you. All cancellations and changes must be done with a minimum of 24 hours notice. If you miss your appointment, you will be charged the full fee for that scheduled appointment.
What are your physiotherapy rates?
The rates for physiotherapy are as follows:
Assessments: $110.00*
Treatments: $75.00*
*tax included.
Can I reschedule my session?
Yes, of course! We require 24 hours notice to change appointments. Feel free to contact us and we will make our best effort to accommodate your rescheduling requests!
What happens if I am late for my appointment?
If you are late for your appointment, the time remaining will be honoured as scheduled but we cannot extend the length of your appointment. You will be responsible for the full fee of the originally scheduled time.
Can I get a receipt for tax purposes?
Absolutely, you can! Reach out to our dedicated administration team and we can email or print a copy of all appointments for you.
In need of further clarification?
Have unanswered inquiries? Let’s get in touch and have a discussion to address any concerns you may have.